At Al Rabiyah Medical, we ensure that all our contractual relationships with clients are built on clarity, transparency, and mutual commitment—whether in supply operations, distribution, or the delivery of medical services.
This policy aims to clarify the key terms governing the contracting process with us and to define the rights and obligations of all parties.
Scope of Contracting
This contracting policy applies to all agreements and services provided by the company to clients such as:
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Government or private medical institutions
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Medical centers and healthcare complexes
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Distribution companies
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Organizations and entities within the healthcare sector
It includes the supply, storage, distribution, and/or technical support related to healthcare products, vaccines, and medical consumables.
Contracting Process Steps
The contracting process with Al Rabiyah Medical typically goes through the following stages:
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Initial Request from the Client:
The client provides details of the required needs (products, quantities, and timeline). -
Quotation and Technical Offer:
The company provides a detailed offer including prices, specifications, delivery terms, and payment conditions. -
Contract Review and Signing:
An official, documented agreement is signed between both parties, clearly outlining each party’s obligations. -
Execution and Follow-Up:
Supply or service delivery is executed according to the contract terms, with performance and quality monitoring. -
Evaluation and Support:
Technical or logistical support is provided as needed, ensuring the client’s satisfaction with the delivered service.
Contract Terms
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All agreements must be written and officially documented.
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Payment, delivery, and storage mechanisms must be clearly defined in the contract.
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Both parties have the right to review the contract terms before signing.
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The company is committed to supplying products that meet approved specifications within the agreed timeframe.
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In the event of any delay or change, the other party will be formally notified.
Payment and Invoicing
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Payment terms are defined within the contract, whether as a single payment or in installments.
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The company issues official invoices documented with full order details.
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In case of late payment, the company has the right to take appropriate actions according to the contractual terms.
Contract Cancellation or Amendment
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The contract may be amended by mutual agreement through an official addendum.
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If either party wishes to cancel, the other party must be notified in writing within a specified notice period agreed in advance.
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The company reserves the right to cancel the contract in the event of a material breach by the other party of any core terms.
Al Rabiyah Medical Obligations
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Supplying safe, effective products approved by official authorities (such as the Saudi Food and Drug Authority – SFDA).
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Ensuring delivery within agreed timelines and storage in a controlled environment.
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Providing technical support or required documentation based on the client’s needs.
Contracting Contact Information
For inquiries or to initiate contracting procedures, please contact the Contracts Department via:
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Email: sales@rabiyah-med.com
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Phone: 0569942314
